Who is your company?
Usercible is an established, NCR based company in India – specializing in Research, Marketing, Design & UX. Our Expertise comes from over 12years of experience of our founders.
How are the leads generated?
We spend our own money on Google Adwords, Facebook, Email, Social Media + other means to generate leads for you.
How much do they cost?
Lead pricing totally depends on your industry and your product/services type. One you sign up with our program we will evaluate your business and share what it would cost to you, in typical cases its approx 25% of Lead value. These prices are for shared leads, and exclude GST.
Do you ever cold call?
No. All of our leads are generated via the websites that we own and maintain. Interested clients enter their details into your website and our team will then qualify the lead to a level where they have expressed an interest and they confirm that they would like to receive a quote and appointment.
Are there any other costs?
No, not at all. You only pay per lead.
Am I tied into a long contract?
Post Pay accounts can be paused or cancelled by advising our Customer Support team in writing “email@example.com. Pre-Pay Accounts are required to be open for 30 days minimum.
How many leads do you generate per week/month for my business?
We can generate as many leads you like. Our market leading qualification process ensures that only the highest quality leads are passed on to our partners and we filter out any that do not meet with our criteria.
What is the verification/qualification process?
Depending on industry, when a new lead is received via one of our websites we telephone qualify the client to ensure that they fully meet our criteria. Any leads that do not meet our criteria are rejected from our database. Note – some industries do not require phone qualification.
How many companies are shared leads sent to?
Shared leads are sent to up to 4 companies, including yourself.
Do you offer exclusive leads?
Yes, we are happy to provide leads on an exclusive basis and have a number of partners who use this option. The price is generally 2x the shared cost.
How do I pay? What are the payment terms?
You will need to add credit to your account to receive leads from us. This is done via a debit, credit card or Netbanking.
What happens if I receive a lead that is of poor quality?
We do our best to ensure that all leads are of a consistently high quality, however, if you feel that you have received a lead that does not meet these standards then you can either contact our Customer Service team “firstname.lastname@example.org” to discuss your query or complete our returns form.
How do I receive the leads?
All leads are sent via Email, in real time. We can send out via SMS also – just let us know your mobile number. We can send out to 2 separate emails and 2 separate SMS numbers.
How do I get in contact with you – and what is your customer service setup?
We can be contacted by phone on +91 7678529520 or email “email@example.com”. We have a team of customer service agents who will be happy to assist you. Our team are all India based, so please be aware of the time difference if you are an International customer. The office is open from 10:30am to 5pm Mon-Fri, India Standard time.